Frequently asked questions
Contact
Questions regarding your order: support@flippyshop.se
Other questions: hej@flippyshop.se
Do you need help or have questions about our products? Please do not hesitate to contact us via the form below.
Please read our frequently asked questions and answers below to see if your question can be answered there.
We look forward to hearing from you!
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With the drawing club, we want to increase engagement in “analog” activities in a modern way. By combining fun creative creation with tips, tricks and the opportunity to show each other their fine artwork, we want to promote children's development and creative creation. It is of course completely free to join. In addition to a strengthening sense of community, members also get access to exclusive digital material and newsletters. See at the bottom of the page how you/your child can join the drawing club!
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Yes, Flippy's Pens are designed to be safe and user-friendly for children aged 3 and up. The pens are ideal for everything from school projects to professional artwork. Remember to put the cap back on when you are not using the pens as they are alcohol-based and will dry out if left open for too long. The pens are also tested, CE marked and meet current laws and regulations to be sold within the EU.
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We offer fast delivery within 1-3 business days. All orders are processed quickly to ensure you receive your products as soon as possible.
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We accept secure payments via credit card, PayPal and Klarna. All payment information is handled through encrypted and secure systems.
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If you are not satisfied with your purchase, you can return the product within 14 days for a full refund or exchange. Please contact our customer service to begin the return process.
The return cost is 59:- and we will deduct this from the amount that is refunded.
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The 24-pack contains a selection of our most popular colors, perfect for everyday use or as a starter set. The 48-pack offers a wider spectrum of colors for those who want maximum creativity and variety.
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Yes, Flippy's Pens are designed to be safe and easy to use for all ages. They are ideal for everything from school projects to professional artwork.
Contact us via form
Only questions regarding your order, products, returns, etc.
Other questions regarding collaborations, press, retailers, etc. email: hej@flippyshop.se